First impression, and delayed orders are not usually. As a business we want to make a good in our character, but I think by handling this transparently and not just blaming the postal service, we earned more trust and more appreciation, and one fax lists of the quotes was, “I’m now a lifelong customer because of the way you handled this.” So that was a challenge that ended up being a really cool pillar for Headbands of Hope.

Felix: How did you guys work out the logistics of donating these masks?

Jesse: We were connected with someone at American Acute Care Hospitals, and they manage 200 hospitals across the U.S. It was great from a logistics perspective because we could just ship the masks to them, and they distributed them to the hospitals that needed them the most at the time.

Great to have that partnership

and it was an amazing moment for our business when we called them and said, “Hey, we have 100,000 masks we want to donate,” because we wanted to donate in bulk, not send a lot of boxes. We wanted to send a batch, and the person on the other end of the phone was so sad, and it brought tears to our eyes, and I think this lembre-se apenas de ficar de olho em sua campanha experience also showed the humanity of everyone, whether you’re a business, whether you’re a healthcare worker, or even social america email distancing is more important than ever. I think that connection as well.