Esker, a company specializing in empowers decision document workflow automation, announces a new dashboard feature that helps companies control the daily operations of their processes, measure efficiency and correct deviations thanks to faster and more effective decision-making.
This is a collaborative, customizable and easy-to-use solution that allows directors and managers from different business areas to share information in real time to have a clear view of their operations and make the right decisions at all times. Working as a control panel, dashboards allow monitoring of key aspects of the company’s activity in its relationship with customers and suppliers, fundamentally the quality of the service they offer. They also allow rapid reactions to prevent problems or take advantage of any opportunity. Ultimately, making each action more intelligent and more strategic.
Tailor to each user
“Our simple and collaborative solutions enable organizations to have more efficient processes,” says Jean-Michel Bérard, CEO of Esker, who adds: “Our work is bas jordan email list 814427 contact leads on a continuous effort to make our solutions easier for users to use. This philosophy of technological development facilitates the adoption of our solutions and improves user efficiency.”
New dashboards allow you to access the right information when you ne it, track your key business indicators (KPIs) and have real-time visibility at any given time. Information can be easily shar and analyz to identify areas for improvement and distribute the workload appropriately.
Company managers and directors can esker launches incident management solution to improve customer relations customize the dashboard to best meet their nes, as well as define metrics align with their business objectives. Depending on their profile, users can add or remove KPIs and metrics as they see fit. They can even customize their metrics bas on priority levels, peaks and valleys of activity, names, etc.
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More than a dozen different adb directory metrics are available for each process. For example, users of Esker’s Customer Orders solution have the ability to see the number of new orders to be validat, those that are urgent, those that have an anomaly, or those that are already being fulfill.